We ensure the security of your personal data sent by yourselves by means of physical, electronic and administrative procedures. We strongly advise you to use all necessary precautions to protect your personal data when you are on the Internet. Change your password frequently, give preference to alphanumeric combinations and ensure you use a protected browser.
On all Web pages requiring the entry of personal information, we use the SSL (Secure Socket Layer) coding standard.
For making purchases, use an SSL-compatible browser such as Internet Explorer, Firefox, Mozilla on PC or Safari on MacOSX. Your personal information and bank card number will thus be sent over the Internet with full confidentiality.
PROTECTING PERSONAL DATA
We undertake not to disclose your personal information to any third party whatsoever apart from our logistics partners in order to process your orders and deliveries.
Legislation or legal proceedings may also force us to disclose your personal data. The same applies in the event these proceedings are imposed by the law or by judicial proceedings.
COLLECTING PERSONAL DATA
We collect and use your personal information with a view to processing your requests for information and to give you the best quality service and to simplify your access to our products and services.
To record and process your orders and answer your requests for information, we may need to collect personal information about you.
To save you time and make our services easier to use, the site MercaHomes creates a identifier from your personal data.
Enter your profile - last name, first name, postal address, e-mail address, then enter your password. When you place an order at the site, all you have to do is enter your e-mail address and password - the system will automatically locate the required information.
In no event do we record on our site any personal information concerning your bank card payment. This is done according to the terms and conditions described under the on-line payment heading.
Likewise, in no event do we ask you by e-mail or telephone or any other means of communication for details concerning your bank account.
When you browse through the MercaHomes site, you do so in the strictest anonymity. We do not record any personal information at this stage. Your browser, on the other hand, tells us automatically the type of computer and operating system used.
The site MercaHomes uses "cookies". The first time you visit, a cookie identifies your browser and associates a random number with it. A cookie does not enable us to identify you; on the other hand it records information about how your computer browsed around our site (the pages you viewed, the date and time viewed, etc.) that we are able to read during your subsequent visits.
The sole aim of this information is to guarantee your order is carried out correctly. At the end of your visit, this information is erased from your computer. We therefore keep no trace of your visit.
The acceptance of cookies is not a requirement for visiting the Site. However we would like to point out that the use of the 'basket' functionality on the Site and ordering is only possible with the activation of cookies
A cookie is a sweet biscuit, but that's not all. It is also a small file containing various textual information which is installed on your device (computer, tablet, Smartphone, etc.) via your browser when you visit certain web pages.
These cookies are designed to collect and site information about your browsing on our website so that we remember you when you visit us again. Therefore, we remember what you have in your basket and we can customise the site according to your needs.
WHAT ARE COOKIES FOR ?
There are four types of cookie:
Strictly necessary cookies: they are essential to our website's functioning and allow you to access, in particular, secure spaces, such as your basket, order status, account, etc. Without these cookies, it would not be possible to use our site under normal and secure conditions.
Analytical or performance cookies: these cookies collect anonymous information about how you use the site and its performance. For example, this concerns the pages consulted, the searches made in our search engine, etc. The data collected is only used to improve the functioning of our site.
Functional cookies: these cookies enable us to memorise the choices you make with a view to improving and customising your experience on our site. For example, they are used to recognise you when you return to our site, to remember the choices you have made (favourite site, articles you put in the basket, etc.).
Advertising or target cookies: these cookies collect information about your browsing habits in order to offer you adverts in line with your centres of interest. They record your visit to our site, the pages you consulted, the links you followed and your browsing outside our site. They are also used to limit the number of times you see an advert as well as for assessing the effectiveness of advertising campaigns. They are generally placed by third parties with our permission. Refusing this type of cookie has no impact on using our site or the Internet in general.
If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.